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Kemp LoadMaster

Kemp LoadMaster

Overview

What is Kemp LoadMaster?

LoadMaster from Kemp Technologies in New York is an application delivery controller.

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Recent Reviews

TrustRadius Insights

Kemp LoadMaster has proven to be an invaluable tool for addressing performance and stability issues on marketing websites. Users have …
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Fully Satisfied with the Product

10 out of 10
October 21, 2021
Kemp [LoadMaster] is used as our load balancer for internet-facing web servers. It balances loads across all servers and also sends …
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Great On-Premises Load Balancer

9 out of 10
October 18, 2021
We are using Kemp LoadMaster across our entire organization. We have an LB pair in our DMZ as well as a pair internal. We primarily use …
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Kemp LoadMaster

8 out of 10
October 11, 2021
Incentivized
We have implemented these for a few clients. They are quick and easy to get going and haven't failed us or our clients yet.
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Kemp 2021 Review

10 out of 10
September 24, 2021
It, Kemp LoadMaster, is being used to load balance the data across our network to increase capacity (concurrent users) and reliability of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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VLM-500

1,720

On Premise
per year

VLM-500

2,000

On Premise
perpetual license

VLM-3000

3,050

On Premise
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Citrix Storefront Demo I Load Balancer

YouTube

Kemp Flowmon Use Case Demo: Application eXperience with LoadMaster and Flowmon

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Microsoft Azure Stack Demo & first look by Kemp

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Managing Multi-cloud Application Delivery Environments | Kemp 360 Central Demo

YouTube
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Product Details

What is Kemp LoadMaster?

Kemp hyper-performance load balancers are built to power the always-on application experience [AX] that organizations needs to succeed. Kemp boasts redefining the load balancer by providing more simplified deployments, more flexible licensing options, more throughput per $, and direct access technical support.

Kemp LoadMaster Features

  • Supported: L4-7 virtual ADC and Reverse Proxy
  • Supported: Fully-featured Web Application Firewall
  • Supported: Global DNS & Traffic Management Services
  • Supported: SSO & Secure Application Access

Kemp LoadMaster Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

LoadMaster from Kemp Technologies in New York is an application delivery controller.

NGINX, NetScaler ADC, and F5 BIG-IP Local Traffic Manager (LTM) are common alternatives for Kemp LoadMaster.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of Kemp LoadMaster are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(88)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Kemp LoadMaster has proven to be an invaluable tool for addressing performance and stability issues on marketing websites. Users have found that the content switching and header modification rules in LoadMaster have helped overcome challenges during website launches, ensuring a smooth and seamless user experience. The powerful API in LoadMaster allows for easy integration into continuous delivery pipelines, making it a popular choice among tech industry professionals. The product is widely used as a load balancer for Exchange deployments, ADFS infrastructure, and webserver farms with custom applications, providing efficient load balancing and high availability for critical systems. Kemp LoadMaster has also resolved the issue of unreliable round-robin load balancing, offering a more effective solution for inbound email balancing across multiple Microsoft Exchange servers. Its integration with various third-party tools such as Azure DevOps, Redis, and Kubernetes allows for seamless load balancing of web shops and internal tools. With features like SSL acceleration and flexible environment consolidation, Kemp LoadMaster is considered a simple and efficient load balancer that increases the capacity and reliability of applications while providing an extra layer of protection against bad actors. The deployment process of Kemp LoadMaster is logical and straightforward, enabling users to create highly available configurations without external assistance. It has been successful in providing load balancing and continuous service to web and API servers, ensuring redundancy and seamless service to users. Overall, Kemp LoadMaster addresses various business problems by improving performance, enhancing security, ensuring high availability, and streamlining operations across different industries including finance, healthcare, transportation, and technology.

Easy Configuration and Setup: Many users have praised the product for its simple and user-friendly configuration process. They appreciate the availability of templates for various use cases, which makes setting up the product straightforward.

Exceptional Support: Numerous reviewers have highlighted the exceptional support provided by the company. Whenever users encountered issues with more complex setups, they received quick assistance from the support team. This prompt and helpful support greatly enhances their experience with the product.

Value for Money: Several users feel that the product offers great value for its cost compared to its competitors. They find that the features and performance provided by the product justify its price, making it a worthwhile investment.

Outdated User Interface: Several users have expressed dissatisfaction with the outdated and in need of a refreshed modern look and feel. They mentioned that the GUI of the software is also outdated and in need of improvement. Users would appreciate a more visually appealing and intuitive interface.

Inconvenient Manual Refresh: Some users find it inconvenient that the web-based interface sometimes requires a manual refresh to show the actual status of services, which can be time-consuming and disruptive. It would be more convenient if the system automatically updated in real-time without requiring manual intervention.

Outdated Statistics and Graphs: Users have mentioned that the statistics and graphs provided by the software are outdated, making it difficult for them to make informed decisions based on real-time data. They would like to see up-to-date information presented in clear visualizations for effective monitoring and analysis.

Users have made several recommendations for the Kemp Load Balancer based on their experiences. One common recommendation is to take advantage of the free trial offered by Kemp. Users suggest that this allows potential customers to get a better feel for the product and determine if it meets their needs.

Another recommendation is to utilize the support provided by Kemp. Users have found that the support team is knowledgeable and able to assist with any issues that arise during the setup or configuration process.

Users also recommend Kemp for its ease of use and management. They mention that the initial setup, configuration, and ongoing management are straightforward, thanks to a user-friendly interface and templates that facilitate quick configuration.

Overall, users recommend Kemp as an affordable option for load balancing and reverse proxy needs, especially for multiple applications or sites.

Attribute Ratings

Reviews

(1-21 of 21)
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Score 10 out of 10
Vetted Review
Verified User
We needed a solution to load balance Exchange 2016 in a remote office in the event of a loss of connectivity to the main office. This site would have no onsite staff from the Exchange team so the solution needed to be reliable and easy to configure/monitor remotely. The site currently has 700 users and is growing. This, Kemp LoadMaster, was very easy to install and configure, and definitely exceeds expectations. The few times I have called support for configuration questions they were knowledgeable and responsive.
  • Easy to configure
  • Templates for many integrations
  • Great technical support
  • Not intuitive on how to fail over the active HA node.
  • Nothing else comes to mind.
Perfect for a remote office in a large organization. The available Exchange templates had the product up and running in just a few hours.
October 11, 2021

Kemp LoadMaster

Score 8 out of 10
Vetted Review
ResellerIncentivized
We have implemented these for a few clients. They are quick and easy to get going and haven't failed us or our clients yet.
  • Manages the incoming web traffic for various applications.
  • Allows multiple connection to spread the incoming load in an efficient manner.
  • Extremely easy to implement and manage.
  • HA Setup and configuration
  • Lack of notification why you can't manage certain aspects if HA is misconfigured
If a client has a need for multiple servers behind a single FQDN, then Kemp LoadMaster is an option. Additionally, if an RDS Gateway Farm is behind it, connections still reach the valid destination and stay connected over time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kemp LoadMaster is being used as an on-premises load balancer and SSL termination. The product is easy to use in the browser interface. The API/CLI could use some more features to bring it on parity with the GUI. Overall it provides the needed features with ease of use and great support for our needs so far.
  • On-premises load balancing
  • SSL termination
  • Web GUI
  • API
  • CLI
Well suited for on-premises load balancer and SSL termination; less appropriate for cloud based tasks. WUI is functional but API/CLI is lacking. If API/CLI were more secure/robust, it would be easier to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Kemp LoadMaster as a proxy between exchange servers, web applications, and external users to protect/balance the internal resource from the outside world. The product has been deployed in our environment for more than 5 years. We are moving more and more web applications behind this appliance to save static IP addresses and reduce the configuration between different web platforms. The load balance function also helps us continuously provide service while we are doing regular maintenance at the back-end server farm.
  • SSL offloading, SSL ciphers option
  • Load balance for the back-end server farm
  • Product support
  • Template for different web application
  • Quite a lot of different options to configure popular web applications such as Exchange OWA
  • The template could be more user-friendly. Kemp could provide more examples of how to customize settings instead of just giving the package.
  • The configuration GUI could be better by providing a guide or more options to choose from instead of typing in.
If you have a variety of web applications on different web platforms, Kemp LoadMaster is a one-time stop piece for you to force the SSL/TLS strong encryption. It handles the security traffic between the end-user and the web application. You don't need to worry about different configurations from different web servers because Kemp does it all. For network load balance, Kemp is also well suited at balancing the traffic load between multiple internal servers, so you can add/remove servers much easier, plus you can easily upgrade/maintain the internal server without interrupting the service.
September 24, 2021

Kemp 2021 Review

Score 10 out of 10
Vetted Review
Verified User
It, Kemp LoadMaster, is being used to load balance the data across our network to increase capacity (concurrent users) and reliability of applications. It is also used to provide an extra layer of protection of our data on our network to minimize access to bad actors trying to access our environment for exploitation.
  • Keeps data flow leveled throughout our network.
  • Helps us monitor stress on our network with data and apps.
  • Support is superb when needing help with technical issues.
  • Having dashboard will show which system is acting as Master or Secondary.
  • Have report format clearer to isolate data.
  • Kemp LoadMaster allows the option to pause renewal emails when an order is in process of renewal.
Our Kemp LoadMaster helps us evaluate how, and if the load of data is flowing evenly, and if resources are adequately allocated to critical network servers.
September 20, 2021

Kemp Experience

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Kemp LoadMaster hosts virtual services/applications and balances the traffic from users.
  • Host Virtual services/applications
  • WAF acts as a firewall/layer of security
  • Pricing
  • Better GUI can be more informative in terms of graphs/traffic/setting up new services
  • WAF can be more informative
Kemp [LoadMaster] is well suited to monitor the traffic. WAF features act as a layer of security for applications where the traffic is passed through [a] tunnel of rules and bad ones are blocked.
August 31, 2021

Value for money!

Score 10 out of 10
Vetted Review
Verified User
We use Kemp LoadMaster across multiple organizations to load balance mail servers, web servers, and mobile applications. It addresses the problem of speed, reliability, load balancing, sandboxing, and no-downtime servicing. The product itself is self managed and quite robust. The VM version of the product consumes the bare minimum of CPU and memory, without even blinking with 2,000 concurrent connections at the same time (as an example). The product has enabled us to innovate and enhance our current technological landscape without worrying about adding a new infrastructure to support these innovative measures.
  • Load balancing
  • SSL offloading
  • Web application firewall
  • Balance throughput
  • User Interface could be a bit more modern.
  • Additional templates for other types of operating environments can be added.
Web servers, mobile apps, mail servers, and mission-critical customer-facing web applications
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kemp LoadMaster is being used by our whole organization to provide redundant and reliable load balancing to several different server applications. It addressed the need to allow access to 4 mail servers, 3 web servers, and 2 ADFS server by users and give IT the ability to run maintenance without blocking user access.
  • Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
  • I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
  • The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.
  • Really my only complaint is the web interface itself. It could use a bit of a facelift and start utilizing a more modern front-end. Mainly around each click is a page redirect which works fine, but many sites now save and load async while you navigate around.
I would say it is best used in any load balancing scenario. We use it to load balance mail servers and web servers in which the Kemp load balancer has worked flawlessly. With the added benefit of taking servers offline for maintenance and getting notifications when it is down, we've been very please[d] with this product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have implemented Kemp as a means to load balance our users hitting our AS400 web interface for JDEdwards It has drastically increased performance and currently looking into other applications to apply it to .
  • Port balancing on our Web based applications.
  • Increased Performance drastically.
  • Increased User experience, making for happier users which in turn makes them more valuable.
  • Administratively it could be more user friendly... more in intuitive.
As a port balancing it has helped the performance for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have Kemp LoadMasters installed at multiple facilities. It is primarily used to balance the load on our application web servers for medical staff to access the systems. We utilize both load and location sensors to connect the doctor or other medical staff with the best / fastest web server available for their use.
  • Load Balances on both port 80 and 443.
  • Identifies which server is closest physically to the user for best responses.
  • Identifies which server has the lowest network response time for the best user speeds.
  • I would like to see better tools like wire shark built into the system.
  • Immediate viewing and digestion of logs would be beneficial.
  • I examine live grepping on a barracuda firewall and I miss that in the Kemp LB.
I have utilized Netscaler, F5, and far and above prefer the Kemp LoadMaster for performance, ease of use, and reliability.
Score 10 out of 10
Vetted Review
Verified User
LoadMasters are used across the whole organisation and also implemented at our products we offer for our customers. They are responsible for a reliable and stable HA scenario for Microsoft Exchange and SharePoint client access.
  • Quick, friendly and qualified customer support team
  • Great documentations for their products and features
  • Great value for price ratio
  • Logging traffic statistics of virtual services
  • Dashboard and graphical posibilitys to statistic usage data
Perfect and well-sophisticated solution for web based applications, such as MS Exchange. Even performs well in an geo redundant array.
Lou Melograna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The Kemp LoadMaster is being used by our entire organization to address inbound email balancing across multiple Microsoft Exchange servers. Before the LoadMaster, we relied on round robin which was not always fruitful and the Kemp LoadMaster has resolved this issue. It took less than 30 minutes to implement with ZERO issues! The ease of installation, the ease of configuration and the user friendly interface are EXCELLENT! Kemp's support has always been customer driven for success and picks up the phone within minutes.
  • Application load balancing inbound for email.
  • Geographical load balancing.
  • Provides an EASY to use interface!
  • Honestly, we LOVE these products. I have nothing to the contrary to say - maybe if they were FREE, but that's it!
The LoadMaster we have found load balances our email servers, Citrix servers and more. Their support has been absolutely top notch, well informed, and any issues have been resolved in less than 60 minutes. I cannot say anything negative about these boxes or this company!! They are always willing to help and provide excellent customer service from prequalification to support.
November 04, 2020

Kemp LoadMaster A+

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Kemp LoadMaster is being used to provide load balancing and continuous service to our web and API servers. This allows us to provide redundant services to public and internal users wither we are handling a disaster recovery or just doing simple upgrades for security patches or service packet to our infrastructure.
  • Easy to set up and maintain.
  • Easy to update, backup the firmware/software.
  • Little to no maintenance.
  • Responsive support that is willing to assist with more complex use cases.
  • Documentation/Knowledge base needs to be expanded upon.
Whether it is a large or small business, Kemp LoadMaster is well suited to use for load balancing of any web or email services where availability is crucial without having a huge learning curve.
November 03, 2020

Great Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Kemp LoadMaster is used as a load balancer by all the users and for all web applications.
  • Easy to use. The interface is intuitive and there is no need to be Kemp expert to setup a new VIP or to make changes in the existing configuration.
  • Unlike some other products, all options and buttons are present here in the same page. Once you quit the page, either you did it well and it works or it does not work and you did not do it well.
  • Except for special rules, no need to configure groups or permissions or whatever in deep hidden pages before setting up your VIP. All you need is present in the same interface. Just click and select, that's all. The settings are auto applied.
  • Reactive support. The Kemp support team answers fast with revelant information.
  • The support knows that your time is important and does not ask for useless information. They don't ask for the 10 past years logs or what you have eaten last day ([questions with] no link to your issue, you probably got such weird questions with some other vendors )
  • No weird issues.
  • As far as I know, the Kemp LoadMaster does not create major issue for "bugs" or for any other reason. The appliances are stable.
  • I don't know. For the basic needs I have, the Kemp LoadMaster is enough. But as said, my needs are basic (creating VIP for load balancing http/https sessions, and sometimes redirecting webpages ). So maybe this appliance misses features but I don't need them at the moment.
Easy to use and works fine.
The interface is intuitive and there is no need to be [a] Kemp expert to setup a new VIP or to make changes in the existing configuration.
Unlike some other products, all options and buttons are present here in the same page. Once you quit the page, either you did it well and it works or it does not work and you did not do it well.
Except for special rules, no need to configure groups or permissions or whatever in deep hidden pages before setting up your VIP. All you need is present in the same interface. Just click and select, that's all. The settings are auto applied.
Score 10 out of 10
Vetted Review
Verified User
The entire company uses our two Kemp X1 load masters every day. The work together to provide SSO to Office 365, and other 3rd party software. They handle load balancing of our on prem exchange, and handle our on prem Skype for Business phone system.
  • Set it up and it runs with little to no maintenance.
  • Handles all workloads that need to be load balanced.
  • User choice of basic or advanced setups depending on need.
  • Migration to different units is very simple.
  • Backup process is very easy.
  • I really have nothing bad to say about the Kemp. It has worked great.
If you are trying to build any system in a redundant fashion I would look to Kemp to provide the solution. For us we use SSO, I am able to have internal, and external SSO address that just live virtually inside the Kemp than routing to the ADFS and Proxy accordingly. This allows me to reboot ADFS servers without any concern for users losing access. That is the same with Skype for Business, and Exchange on prem. This allows for Windows updates without having to schedule down time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our e-mail and mobile communication system which is based on Exchange Servers (DAG) needed load balancing and security. After a few discussions with resellers and external consultants we decided on Kemp. To this day we are very satisfied with the Kemp. In the future we would like to map further services via the Kemp.
  • Easy to install.
  • Easy to put in operation.
  • Flexible.
  • User interface needs an update.
  • Reporting would be a great feature.
  • Alerts.
For us and our e-mail and mobile communication system the load balancing and security feature are very suited. From the installation and configuration to the daily routine, the Kemp is great. Importing and defining the rules for the communication systems was quick and easy. After the configuration we found that we can still use the Kemp for more services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Kemp LoadMaster as a reverse proxy for Microsoft Exchange. We are also using the product for load-balancing internal services. The whole organization is using the product and it's transparent for the users, as they are not really aware they pass through the appliance to access inside services. Having a reverse proxy is a secure way to protect access to inside services like Microsoft Exchange. With the ESP configured, we feel that the service[s] are more protected from external threats. There's a lot of attacks possible on Exchange and we needed a solution that would prevent direct access to the web interfaces. Having the virtual appliance sitting between the internet and the real servers, it intercept[s] the request, process[es] them, and can block unwanted request[s] with the Web Application Firewall integrated.
  • Reverse proxy
  • Load-balancing
  • Web Application Firewall
  • Configuring advanced feature like ESP can be challenging.
  • Logging viewing could be improved.
One of the scenario[s] where a Kemp LoadMaster appliance could be used if when you have Microsoft Exchange servers on premises and you want to protect them from the outside threats. You can configure Kemp as a reverse proxy which will act as the front-end to Internet request on Exchange servers, thus protecting the real servers from attacks.
Score 10 out of 10
Vetted Review
Verified User
We [have] a Kemp LoadMaster cluster, which has been implemented in front of our production web servers in order to provide network load balancing between the web servers. It also ensures the high availability of our web servers in case of a server failure.
  • Load balancing and smooth high availability solution specially for web servers.
  • Some interesting key features are included with this solution, like WAP, SSL management, network routing, et
  • The support line is unbelievably wonderful, they try their best to provide on-time support when need[ed].
  • Kemp Loadmaster provides some great features to avoid network attacks, to further strengthen the security of our infrastructure, [e]specially our web servers. We’d appreciate to have a feature like Captcha to prevent advanced network intrusion.
  • For the rest of the features provided by Kemp LoadMaster, we're completely satisfied.
A flexible and easy-to-use product for network load balancing and high availability and some other great features, like network routing, medium-level firewall etc.
Score 10 out of 10
Vetted Review
Verified User
We use Kemp to improve the security and availability our web properties to external customers and partners, as well as a custom banquet application that is accessed over a cloud connection. The Kemp LoadMaster gives us load balancing/reverse proxy capabilities as well as a web application firewall to protect our web application environment and website. We use the technology across the entire organization to solve the issue of site performance and availability issues of our applications to external users when booking and managing events.
  • For a technical product, Kemp is fairly easy to use and performs as advertised without having to continuously log in to find out what's happening.
  • Kemp combines web security with load balancing in one package at a price point that worked well for our constrained budget.
  • Kemp's customer support and professional services are second-to-none, and much better than what we experienced with a previous product.
  • The Kemp user interface is a bit outdated, but it is still effective.
  • These products still require some knowledge of networking, and if you deploy as a virtual machine, you need to understand some aspects of VMware.
Kemp is great for organizations that feel they have been squeezed by traditional higher-priced load balancer vendors (F5). Kemp stood out from day 1 with a lot of flexibility in how you can deploy and purchase the products, and as a software product, they give you a seamless experience whether you deploy it in the cloud or in your existing networking closet/data center.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Kemp Loadmaster is utilized in a multi-domain environment and communicates with multiple VLANs to Load Balance traffic to servers in different DMZs. In situations where removing insecure Protocols, ciphers, and hashes from web servers cannot be done on the server itself, traffic is routed through the KEMP Loadmaster and weak Protocols, ciphers, and hashes are rejected at the Load Balancer.
  • Loadmasters run in Active-Standby. This allows me to upgrade the Standby member, fail-over to it, then upgrade the old primary member. 100% uptime.
  • I can route load balanced traffic to a single server in a pair and perform daytime updates/patches on servers without causing service interruption.
  • Security updates come out regularly, to keep up with CVEs.
  • LoadMaster is regex in its context rules, this allows for some very granular configurations to load balance traffic.
  • Can load balance traffic based on port numbers, allowing for non-http(s) to be load balanced.
  • Load balancing SFTP traffic is done poorly and requires the SFTP to have its default gateway set to the LoadMaster.
  • RADIUS authentication is the only allowed SSO and you must still manually configure each user on the LoadMaster.
  • configuration can be a little confusing when getting started. Had issues getting it to recognize SSL during setup, support informed me that SSL required "Super HTTP" setting.
Hiding web servers (even single web servers) behind it to reject weak security protocols. Forcing re-direction from HTTP to HTTPS. User community is very helpful, but there is a Kemp employee on the site that is very rude. SFTP Load Balancing still needs work.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Kemp LM was used to provide resilience for our Exchange web front end. It was purchased to ensure maximum available up time for remote users of our ion premise Exchange applications.

It is used world wide with around 2000 users, coping with a relatively small concurrency of some 400 users max.

  • Highly configurable. Complex set of options allow configuration to almost any configuration needed.
  • Very scaleable. Will cope with very large enterprises
  • Quite stable, but not perfect. High degree of availability, and improved over basic exchange installation
  • Complexity. You really need. highly skilled IT team to manage this device. This is not a solution or appliance for SME's - medium or large enterprises only!
  • Bugs, during 2015-2016 we suffered from a. number of bugs that caused downtime that would not have occurred without the Kemp LM. This is especially annoying given that it was purchased to reduce downtime! During 2017 stability improved.
  • Costs. This is a high cost solution with high ongoing support fees. Not for those who are very cost conscious
Large enterprises with a highly technical team, including high level networking skills will find this useful.
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